Step 1

Enter the Purchase Order Number or Grasshopper Order ID, then click to open.You can search using either the Global Search Box or by navigating to the Orders Section.

Step 2

Click on the calendar icon beneath Scheduled Date.

If the consignee has provided specific receiving hour restrictions, you can enter those in the Receiving Hours section (optional, only if specified by the consignee).

Step 3

Select an available route (in yellow) and open the dropdown list to choose the route (if multiple routes are open in the same area or sub-region for that day, you can select from the options provided. 

Check the box for Confirmed with Customer and enter the name of the person who confirmed the schedule.

If the Delivery Questionnaire is activated, complete it to add the order to the route. You may also add any relevant notes (optional) and then click Schedule.

Confirmation that Home Delivery has been successfully scheduled